Returns & Exchanges

Returns & Exchanges

We want you to be completely satisfied with your VacniQ purchase. If you are not satisfied with your order, you may return it within 30 days of purchase for a full refund.

Conditions for Returns

  • Items must be in new and unused condition, with all original packaging.
  • Items must be returned within 30 days of purchase.
  • Items purchased on sale or clearance are final sale and cannot be returned.

How to Return an Item

To return an item, please contact our customer service team at support@vacniq.com. We will provide you with a return shipping label and instructions.

Exchanges

If you would like to exchange an item for a different size or color, please contact our customer service team at support@vacniq.com. We will provide you with instructions on how to exchange your item.

Questions

If you have any questions about our return and exchange policy, please contact our customer service team at support@vacniq.com.

Note:

  • Shipping costs are non-refundable.
  • Customers are responsible for the cost of return shipping.
  • Refunds will be processed within 14 business days of receipt of the returned item.